FAQ

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Hiya, I have been collecting questions from my Kickstarter and continue to build these out as things develop. If you have any questions not covered here, please get in touch!

01

Does this work with a spouted portafilter?

In the first instance, assume that it doesn't. I found the basket depth clashed with my spouted portafilter. That being said, there are so many different types so perhaps yours does. The basket is 45mm deep. If you spouted portafilter is that deep, then is could fit. I'd be interested to hear of any that do or don't fit - so send me a mail!

02

Machine compatibility

In general, most commercial 58mm espresso machines. One way to know is if your machine takes a standard 58mm basket and works according to the recommended fill weight. If so, then it should work! Here a list of confirmed machines: Rancilio Silvia, Flair 58 (0, 1, 2, Plus), Kafmasino One, Lelit Bianca V3, La Marzocco Mini and Micra, Decent all, E61 type.

03

Compatibility with other tampers and filter papers

I aim to make my basket compatible with existing 46mm baskets, eg. accessories for Flair Pro. So, the Flair Pro tamper, at 45.5mm is confirmed as working. Equally filter papers for the Flair Pro (37.5mm DIA) will work. If your existing tamper has a 45.5mm base plate, it should work, For the Normcore 45.5mm the backplate fits inside the basket and can fit inside my 5846 funnel, though the funnel is not designed specifically for this. Overall it should work quite well though. Let me know if your's doesn't or does work as I can add it to this list.

04

Returns & refunds

I want you to be completely satisfied with your purchase. If for any reason you are not happy with your Basket, you can return it within 30 days of purchase for a full refund or exchange. Items must be unused, undamaged, and in their original packaging. To initiate a return, please contact our customer service team at max@graph.coffee with your order number and reason for return. Please note that return shipping costs are the responsibility of the customer. We do not charge restocking fees.